Legal
Terms of service
Last updated: April 2026 · Kelevra Information Systems Limited
Overview
These terms of service (“Terms”) govern your use of the KIS website (kis.co.nz) and the services provided by Kelevra Information Systems Limited (“KIS”, “we”, “us”, “our”). By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
These Terms should be read alongside any specific engagement agreement or statement of work agreed between KIS and your organisation, which will take precedence in the event of any conflict.
Services
KIS provides cybersecurity consulting and managed security services to businesses. The specific scope, deliverables, pricing, and timelines for each engagement are agreed in a separate statement of work or service agreement prior to commencement.
We reserve the right to refuse service to any person or organisation at our discretion. We may also suspend or terminate services where we reasonably believe a client is in breach of these Terms or applicable law.
Authorisation and scope
Certain KIS services — including penetration testing and vulnerability assessments — involve active testing of systems. KIS will only conduct such testing with explicit written authorisation from a person with authority to grant it. Any testing conducted without such authorisation is outside the scope of our services and contrary to these Terms.
Clients are responsible for ensuring they have the necessary authority to authorise testing of all systems within the agreed scope, including those owned or operated by third parties.
Confidentiality
KIS treats all client information as confidential. We will not disclose client information to third parties except as required by law, or with the client’s express written consent. Any reports, findings, or deliverables produced by KIS are for the client’s internal use and should not be shared with third parties without our written agreement.
Clients agree to treat any proprietary methodologies, tools, or processes disclosed by KIS in the course of an engagement as confidential.
Intellectual property
Unless otherwise agreed in writing, KIS retains intellectual property rights in all methodologies, tools, templates, and frameworks used in delivering our services. Deliverables (such as reports and documentation) produced specifically for a client become the client’s property upon receipt of full payment.
Limitation of liability
To the maximum extent permitted by New Zealand law, KIS’s liability to you for any loss or damage arising out of or in connection with our services is limited to the total fees paid by you for the specific service giving rise to the claim in the 12 months prior to the event giving rise to the claim.
KIS is not liable for any indirect, consequential, incidental, or special damages, including loss of profits, loss of data, or business interruption, even if we have been advised of the possibility of such damages.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
Indemnification
You agree to indemnify and hold harmless KIS, its directors, employees, and contractors from any claims, losses, or damages arising from your breach of these Terms, your use of our services in a manner not authorised by these Terms, or any third-party claim arising from your actions in connection with our services.
Payment
Fees for KIS services are as set out in the relevant statement of work or service agreement. Unless otherwise agreed, invoices are due within 14 days of issue. KIS reserves the right to suspend services for accounts with overdue payments and to charge interest on overdue amounts at the rate of 1.5% per month.
Governing law
These Terms are governed by the laws of New Zealand. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the New Zealand courts.
Changes to this policy
We may update these Terms from time to time. We will notify you of material changes by posting an updated version on this page. Continued use of our services after a change constitutes acceptance of the updated Terms.